Refund policy
At Pengting Apparel, we want your shopping experience to be effortless and enjoyable. We carefully handle every order to ensure it reaches you in perfect condition.
Shipping:
The cost of delivery for returns and exchanges is borne by the customer, unless the item is faulty.
Returns & Exchanges:
Please ensure you confirm your size before purchasing.
• Exchanges only. No refunds.
• No returns or exchanges on intimate items, including swimwear and bodysuits.
Returns or exchange requests must be made within 2 days of receiving your order.
• Items must be returned in original condition:
• No cologne,deodorant, makeup stains
• No signs of wear or damage
• Items that do not meet these conditions will not be accepted.
Our goal is to make receiving and, if needed, returning your items as smooth as possible.